\"We may want to start off small, but one of the blessings of starting off small is to gain your understanding, gain your comfort factor... We may reassess and say, hmm, I'm ready to change my risk appetite.\"
- Start with small-scale implementations. - Build understanding and comfort with technologies. - Adjust risk appetite as confidence grows.\"As leaders, are we looking forward and helping our people look forward, helping our consumers, our internal constituents look forward to what's available today and what's the right roadmap for what's coming that's on the horizon.\"
- Keep abreast of emerging security trends. - Prepare teams for future challenges. - Develop strategic plans for evolving threats.\"If they're processing data in a way that we don't like, if they've got control failures that we would not accept... In a sense, they're taking one of the things that we value most, our customers' data, and they're going to help us with the processing.\"
- Assess providers for compliance with risk tolerance. - Ensure data handling practices meet standards. - Protect customer data by choosing suitable providers.\"Did we prepare our people before we thrust them into this new technology? Are we training ourselves as leaders on AI? What are the risks? What are the opportunities?\"
- Invest in training for staff on new technologies. - Leaders should also educate themselves on risks. - Proactive training reduces vulnerabilities.\"Make sure that we also give them options. Maybe the cloud service provider or the AI service provider that they're really hot on, you may need to have the discussion that we can go in this direction, but that may not be the best provider for us.\"
- Evaluate providers for identity management capabilities. - Align services with access control requirements. - Discuss options to meet security needs.\"We need to, as leaders, keep in mind this is continuing to evolve... Are we giving our vendors feedback as to what our concerns are and what our needs are? They're listening, wherever they possibly can reasonably make adjustments because they want your business.\"
- Stay informed on AI developments in security. - Communicate concerns to vendors. - Collaborate to address emerging threats.\"When we look at the new technology, the cloud technologies or some new cloud service, what I like to try to say is, does the vendor provide us with the tools needed to ensure that we configured our systems correctly?\"
- Verify vendors provide configuration tools. - Implement measures to ensure correct setup. - Regularly audit configurations for compliance.\"As you're going through this assessment, you may find that the service provider isn't perfect. It doesn't mean that you don't have to accept them, but you may not want to accept them at full price.\"
- Evaluate providers for security weaknesses. - Negotiate terms reflecting identified risks. - Ensure risks are mitigated before engagement.\"The CISO should assist explaining what the technical aspects to the SOC 2 are, what are you getting, what are you not getting... I train my own staff. This is what we're looking for. These are where the service provider may not align with the risk appetite of our senior executives.\"
- CISOs should guide teams in understanding security documentation. - Train staff to identify risks in vendor relationships. - Align third-party engagements with organizational risk appetite.\"Did you read it? Some of these SOC 2s are very strong and they give you a much better description of how the service works, not just the technology, but how does the company work and what is it doing to deliver that technology.\"
- CISOs should read SOC 2 reports in detail. - Understand provider's controls and customer responsibilities. - Use insights to manage vulnerabilities and compliance.
